Frequently Asked Questions
Everything you need to know about shopping with us.
Are the items on Justin Reed authentic?
Yes, every item undergoes a rigorous multi-point inspection process by our team of experts to ensure 100% authenticity before it is listed for sale.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping within the US usually takes 5-7 business days, while international shipping varies by location.
What is your return policy?
Due to the unique and curated nature of our inventory, all sales are final. We encourage customers to review all photos and descriptions carefully before completing a purchase.
Do you ship internationally?
Yes, we offer worldwide shipping. Please note that international customers are responsible for any customs duties or import taxes incurred upon delivery.
How do you determine the condition of vintage items?
We use a standardized grading system ranging from 'New with Tags' to 'Fair.' Specific flaws, if any, are detailed in the product description and shown in high-resolution photography.
Can I sell or consign my items with you?
We are always looking for unique pieces. Please visit our 'Consign' page to submit photos and information about your items for our team to review.